Ncell App Now Offers Police Clearance Certificate Service

In a significant advancement toward digital governance, Ncell App Now Offers Police Clearance Certificate Service mobile application that enables users to apply for the Police Clearance Certificate (PCC) commonly known as the Police Report Online, with zero data charges.

This update is part of Ncell broader mission to support the Digital Nepal Framework, aimed at making essential government services more accessible and efficient through technology.

A Police Clearance Certificate is an official document issued by the Nepal Police that verifies whether an individual has any criminal background. It is frequently required by individuals for a variety of legal and official purposes, such as:

• Applying for a visa or immigration to another country
• Seeking foreign employment
• Studying abroad
• Joining international organizations
• Legal clearances for contracts and tenders

In Nepal, obtaining a PCC previously required multiple visits to the police office, often causing delays due to queues and paperwork. By making this service available through the Ncell App, the process is now more user friendly, faster, and digitized.

• PCC Application Made Easy: Applicants can now file for a Police Report directly via the Ncell App, avoiding physical visits and long lines.
• Zero Data Charge: Browsing the Nepal Police official website www.nepalpolice.gov.np is completely free for Ncell users. This includes applying for Police Reports and submitting crime reports.
• User Friendly Interface: The app has been designed to support a simple step-by-step form submission system, ensuring that even first time users can navigate easily.

In a country like Nepal, where many regions still lack fast transportation and digital infrastructure, this move is a game changer. It brings crucial police services to people mobile phones, regardless of their location.

Digital police services help in:

• Minimizing corruption by reducing in person bureaucratic processes
• Improving transparency in the issuance of official documents
• Accelerating public service delivery
• Reducing logistical barriers for citizens in rural and remote areas

Here is a step by step guide for users:

1. Download or update the Ncell App from the Google Play Store or Apple App Store.
2. Open the app and log in using your Ncell mobile number.
3. Tap on the “Police Report” or “PCC” section on the homepage.
4. Fill in the necessary fields:
   • Full legal name as per Citizenship or Passport
   • Date of birth
   • Citizenship or Passport number
   • Permanent and temporary addresses
   • Purpose for applying the report
5. Upload any required documents or scanned ID proof if prompted.
6. Submit the application and wait for confirmation.
7. Track the status or download your Police Clearance once issued.

As a responsible corporate citizen, we are proud to collaborate with Nepal Police to provide easy and free access to their services through the Ncell App,” said Vishal Upadhyay, Chief Regulatory Officer at Ncell. This aligns with our ‘Sadhain ON’ initiative and supports the vision of a Digital Nepal.

Public response has been largely positive. Users have expressed appreciation for the elimination of paperwork, faster processing times, and zero data cost, which encourages more citizens to access essential legal documents.

Each year, tens of thousands of Nepali workers and students go abroad. The PCC is a mandatory requirement for job visa processing and educational enrollment. This update is especially helpful for:

• Migrant workers in Gulf countries and Malaysia
• Students applying for scholarships and higher education in Europe, Australia, and Canada
• NRNs (Non-Resident Nepalis) seeking background verification for legal or business purposes

With online access, these users no longer need to depend on relatives back home to obtain and send hard copies of the certificate.

The integration was made possible through collaborative software development involving Ncell internal tech team and third party APIs from the Nepal Police portal. Data transmission is encrypted for security, and the app also allows OTP based authentication for identity verification.

This is one of the first few public private collaborations in Nepal where telecom providers are directly hosting e-governance platforms.

According to Ncell, the app will soon support

• e-Crime Reporting with photo or video evidence
• Lost & Found property reports
• Traffic fine payments
• Live police location tracking in emergencies

The company is also looking to partner with banks to integrate criminal background checks during loan or account applications—pending regulatory approvals.

Besides public services, the Ncell App is an all in one hub for:

• SIM and user profile management
• Recharge and balance inquiry
• Data, voice, and roaming pack purchases
• Rewards and loyalty points
• Emergency contact tools
• Service center location finder

How to Apply for a Police Report Online in Nepal?

Here is a simple step by step guide

Step 1: Visit the Nepal Police Website
Go to www.nepalpolice.gov.np.

Step 2: Create an Account
Click on the “Police Clearance” section and sign up using your email, phone number, and a password.

Step 3: Fill Out the Form
Enter your personal details like your name, address, date of birth, and why you need the police report.

Step 4: Upload Documents
Add scanned copies of your citizenship or passport, a photo, and other required documents.

Step 5: Submit the Application
Review everything and click submit. You will get a tracking number to follow your application status.

Step 6: Wait for Review
Nepal Police will check your application and documents. This may take a few working days.

Step 7: Get Your Certificate
Once approved, you will get a message. You can download your Police Clearance Certificate online or collect it from the police office.

What Are the Benefits of the Ncell App?

The Ncell App offers many useful features for users. You can easily:

• Buy data and voice packs, including Sadhain ON and renewal packs
• Check how much data or call time you’ve used
• Recharge your account online
• Switch your balance between data and voice
• Send data or voice packs as gifts to others
• Access many other helpful services in one place

Ncell App Now Offers Police Clearance Certificate Service represents a major leap forward in e-governance in Nepal. It not only eases the process of obtaining a Police Report but also strengthens the foundation of a digitally inclusive society.

By eliminating unnecessary paperwork, providing real time updates, and removing data costs, Ncell has set an example of how private sector innovation can uplift public services. This service is a step toward a more transparent, efficient, and accessible government citizen interface making it easier than ever to stay legally compliant, informed, and connected.