Tourist Police of Nepal

“Tourist Police of Nepal, Safeguarding Your Journey, One Step at a Time”

Nepal, a land of towering peaks, rich traditions, and serene spiritual sites, welcomes thousands of international visitors each year. Whether you’re trekking through the Himalayas, exploring UNESCO heritage sites, or simply strolling around Kathmandu bustling streets, your safety is a top priority.

To ensure every tourist experiences a secure and hassle-free stay, the Tourist Police of Nepal operates as a specialized unit under the Nepal Police, focusing solely on the needs and protection of visitors. These officers are more than just enforcers of law, they are helpful guides, cultural ambassadors, and emergency responders, all in one.

To promote Nepal as a secure and tourist friendly destination by offering responsive, respectful, and reliable services to every international guest.

• Prevent any form of crime, harassment, or misconduct against tourists.
• Provide timely help during emergencies medical, legal, or personal.
• Offer guidance and legal information to travelers unfamiliar with Nepal laws and customs.
• Act as a point of contact between tourists, local authorities, and foreign embassies.
• Strengthen collaboration with the tourism sector to enhance overall visitor satisfaction and trust.

The Tourist Police Unit was officially established on January 26, 1979, following a surge in tourism in the late 1970s. As Nepal grew in popularity as a trekking and spiritual hub, the government recognized the need for a professional force trained specifically to handle tourist related matters.

Under the supervision of the Ministry of Culture, Tourism and Civil Aviation and working in coordination with the Department of Tourism, the unit initially started with a small team and limited presence in key areas. Today, the unit has expanded to 28 stations across 12 districts, including 10 inside the Kathmandu Valley and 18 outside in high-traffic tourist destinations.

The Tourist Police of Nepal currently employs 239 trained officers, managed under the supervision of a Deputy Superintendent of Police “DSP”. Officers are selected based on criteria such as discipline, communication skills, and previous service record. Training includes:

• Foreign language instruction (English, Chinese, Japanese, Korean, French, etc.)
• First aid and trauma care
• Tourism ethics and cultural awareness
• Crisis management and emergency response
• Conflict resolution and negotiation skills

Additionally, officers frequently participate in joint workshops with embassies and tourism associations to stay updated on best practices.

The duties of the Tourist Police of Nepal extend beyond just patrolling. Here is a detailed look:

Help tourists lodge complaints regarding theft, lost items, fraud, or misconduct.

Provide official documentation, such as police reports needed for insurance or embassy purposes.

Coordinate with airports, hotels, and transportation services to recover lost items.

Maintain high visibility in places like Thamel, Pokhara Lakeside, Lumbini, and Sauraha.

Act as first responders during treks gone wrong, natural disasters, or health emergencies.

Liaise with helicopter services and medical teams when necessary.

Offer information about laws, prohibited areas, and dos and don’ts to prevent accidental legal issues.

Act as a bridge between tourists and their respective embassies during arrests, illness, or crises.

Run “Mobile Awareness Units” in busy tourist hubs to educate both tourists and locals about rights, responsibilities, and safety.

Tourist Police officers conduct mobile campaigns in popular hubs handing out brochures, guiding tourists on safety, and educating locals on respectful behavior toward visitors.

Temporary check posts and seasonal patrols are established along high altitude trekking routes such as Everest Base Camp, Annapurna Circuit, and Manaslu. Officers ensure the safety of trekkers and provide assistance in emergencies.

Plans are underway to establish temporary shelters for tourists in distress, those who lose their belongings, face domestic violence, or are stranded due to strikes or calamities.

• A Tourist Safety App under development will allow:
  • GPS location sharing in emergencies
  • Easy access to police units
  • Translation features
  • Real time alerts for unsafe zones or weather disruptions

Here are essential tips every tourist in Nepal should follow:

• Respect Local Culture: Be mindful of dress codes, temple etiquette, and local norms.
• Use Registered Services: Only book with government-authorized travel and trekking agencies.
• Document Safety: Keep copies of your passport, visa, and insurance separately.
• Currency Exchange: Only exchange money at licensed banks and counters.
• Transport Tips: Always use recognized vehicles and note license plate numbers.
• Emergency Preparedness: Carry a whistle, flashlight, and small first-aid kit during remote treks.

The Tourist Police of Nepal have made remarkable strides in rescuing and assisting tourists during critical situations. While they have succeeded in the majority of emergencies, some cases have posed significant challenges due to complex circumstances. Though it’s impossible to recount all their achievements, here are a few notable examples that highlight their dedication and impact.

In 2022, a solo female hiker was airlifted from Thorong La Pass after suffering from altitude sickness. Tourist Police of Nepal coordinated the rescue and helped with hospital arrangements.

A group of Malaysian tourists lost their passports in a hotel theft. The Tourist Police of Nepal not only helped recover the documents but also ensured their safe return with embassy support.

During the 2020 pandemic, hundreds of tourists were stranded in Nepal. Tourist Police of Nepal ensured food, temporary shelter, and coordinated charter flights in partnership with embassies.

Kathmandu Valley

• Bhrikutimandap (HQ), Thamel, Basantapur, Pashupati, Bouddhanath, Swayambhu, Airport, Patan, Bhaktapur, Nagarkot

Outside Kathmandu

• Koshi Province: Kakarvitta, Lukla
• Madhesh Province: Janakpur, Birgunj
• Bagmati Province: Sauraha, Patihani, Syafrubesi
• Gandaki Province: Pokhara, Ghandruk, Dhampus, Birethanti, Jomsom, Ghorepani, Chame, Dharapani, Bandipur
• Lumbini Province: Belahiya, Lumbini

• Tourist Police Hotline Toll-Free: 1144
• General Police Emergency: 100
• Traffic Police: 103

Bhrikutimandap, Kathmandu. (Inside the premises of Nepal Tourism Board)

+977-01-4247041, +977-9851289444, 1144 (Toll Free, Hot line)

Email:- [email protected]

Website:- https://cid.nepalpolice.gov.np/cid-wings/tourist-police/

Facebook:-https://www.facebook.com/touristpolice.nepal/

Twitter:- https://twitter.com/dial1144

The Tourist Police of Nepal aims to continue evolving with the modern needs of global travelers. Upcoming goals include are

• Increasing digital surveillance at major tourist sites.
• Creating multi-lingual virtual helpdesks.
• Expanding trekking-route assistance to include GPS-based tracking support.
• Hosting international tourism safety conferences in Kathmandu.

Traveling to a new country comes with excitement and uncertainty. In Nepal, however, you are never alone. The Tourist Police of Nepal stand as a symbol of safety, compassion, and hospitality. They are always ready to offer a helping hand whether you need directions to your hotel or help during a mountain emergency. They don’t just patrol streets, they protect stories.